Privacy Policy for Bethniel Finance


Bethniel Finance respects your privacy and is committed to protecting your personal data.

This Privacy Policy seeks to provide you with information about how Bethniel Finance processes your personal information (including the collection, usage, storage, retention, and security of your Personal Data).

Bethniel Finance will only process your information where the app has received the information directly from you or from 3rd party platforms in accordance with the Data Protection Act, 2012- (Act 843) and other Jurisdictional Data Protection laws that are applicable.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

This Privacy Policy shall be amended or updated from time to time to reflect changes in our practices with respect to the processing of personal data, or changes in applicable data protection regulations.

The Personal Data we collect

We currently collect and process personal information directly from you or from third parties we engage in our normal course of business. This includes the following:

  1. Personal details such as name, date of birth, family details, gender, ID details, contact information, online identifiers, passport pictures and any other similar information.

  2. Biometric information consisting of your fingerprints and facial recognition.

  3. Location and contact data such as postal address, residential address, digital address, email address and telephone numbers.

  4. Financial data such as bank account details, card payment details and other electronic or non-electronic payment details.

  5. Transaction data such as details about payments to and from you and other details of products and services you have acquired from us.

  6. Online identifiers such as internet protocol (IP) address, your login identity data, browser type and version, and information about how you use our website, products, and services.

  7. Information for regulatory compliance and monitoring purposes such as nationality, country of residence, source of funds, details of the origin of your wealth and other documents required for anti-money laundering, combating the financing of terrorism, and proliferation of weapons for mass destruction which may be necessary to enable us comply with applicable regulatory reporting requirements.

  8. Bethniel Finance may also obtain your personal data from third parties depending on the products and services we provide to you. This will include trade or transaction counterparts, credit reference agencies, public registers (such as beneficial ownership registers), financial crime screening databases, fraud prevention agencies, and persons or entities instructed by you to provide us with your personal data.

What we use your Personal Data For

Bethniel Finance will always process your personal data for a specific purpose and process only the personal data relevant to achieving that purpose. The following are the main purposes for which we collect your data:

  1. Account opening

  2. Providing products and services including identity verification and keeping adequate records.

  3. For communication purposes through various mediums such as in person, via phone, SMS, email, and managing any customer complaints.

  4. Managing our customer and related parties’ relationships including compiling internal reports, managing clients’ files, and conducting risk assessments.

  5. To study how our customers use our products and services, testing new products and managing our brand.

  6. For direct marketing of products and services that we think may be of interest to you, our client or prospective client.

  7. To meet regulatory obligations required by our partners or relevant bodies. This includes compliance checks, transactions monitoring and reporting, making disclosures to, and complying with requests from public authorities, regulators, tax authorities, governmental bodies, or law enforcement agencies, investigating and preventing fraud.

  8. To administer and protect our business and our website, ensure business continuity, manage complaints, undertake remediation activities, and resolve queries (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

  9. Allowing access to our website and other platforms.

Basis for Processing Information

We shall process your information on the following basis:

  1. To enter and perform our contractual obligations.

  2. To comply with our legal obligations.

  3. For the performance of a statutory duty.

  4. For the legitimate interest of Bethniel Finance and our Data Subjects.

  5. To satisfy a public interest.

  6. Prior consent has been obtained from data subjects for the use and processing of personal data.

Information we share

We may share information with other partners to meet certain obligations. The category of persons who may be entitled to this information may include:

  1. Financial services partners that you may purchase products and services from on our app.

  2. Auditors, third-party service providers (local and foreign), agents or independent contractors who assist the platform to provide customers with a product or service.

  3. Money laundering and Terrorism financing related checks, for fraud prevention and detection.

Information from cookies and other technologies

Cookies are pieces of information that our website and applications transfer to your computer to enable our systems to recognize your browser and tailor the information on our website to your interests.

Bethniel Finance and our service providers may use cookies to collect information about you so we can provide the experiences you request, recognize your visit, track your interactions, and improve experience with all customers.

Cookies may also be used on our platforms to retain information on the last activities of the user. This information continues to be accessible by the user the next time he/she visits the website. The web browser quickly uses it to remember the last activity of the user on the website and allows him/her to continue from there without reloading the entire website at every visit. This helps greatly to boost the user's experience on the website in terms of the website's speed over the browser.

The cookies are not stored in a permanent storage, like a database, and so are deleted once the browsers are closed, or can be singled out for deletion by clearing out the browser's data.

How long we keep your information

Bethniel Finance shall keep your information for as long as it is necessary and relevant to the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize such information, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your information and isolate it from further processing.

How we keep your information secure

We have put in place appropriate technical, organizational, and physical security measures to prevent your Personal Data from being lost, altered, used, or accessed in an unauthorized way. In addition, Bethniel Finance limits access to your Personal Data to only employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and are subject to a duty of confidentiality.

Rights as a Data Subject

You are entitled to your rights as enshrined in the Data Protection Act, 2012- (Act 843). These rights include:

  1. Right to be informed.

  2. Right of access to personal data.

  3. Right to give and withdraw consent.

  4. Right to amend (rectification).

  5. Right to blocking, erasure and destruction.

  6. Right to erasure and destruction.

  7. Right to destruction.

  8. Right to prevent processing.

  9. Freedom from automated decision-making.

  10. Freedom from processing for direct marketing.

  11. Right to complain.

How to contact us

If you have any questions about this Privacy Policy, our privacy practices, the data we hold on you, or would like to exercise any of your rights to your Personal Data, please do not hesitate to email us at

Changes to this Privacy Policy

We may modify or update our Privacy Policy from time to time and ask that you regularly check this website to make sure you are familiar with the most recent versions.

By enrolling for our services or entering into any contractual arrangements with us, you confirm that you have read, understood, and accepted to be bound by the terms and conditions of this Privacy Policy.